LSDLP boosts payment success rate +8.1% by instantly rerouting failed payments
Le Site de la Pièce (LSDLP) is an e-commerce pure player that sells spare parts for household appliances.
Using Zeppto’s Instant Retry technology, LSDLP instantly rerouted and retried their failed payments to a backup payment service provider (PSP) in order to improve their chances of a successful purchase.
GOALS
1. Reduce the number of failed payments and maximise revenue through a multi-PSP approach
2. Make the process fully automated for end customers
3. Deploy with no software development for the merchant (i.e. with "no-code")
APPROACH
Instantly retry LSDLP customers' failed bank card payments via another payment processor to get them approved.

When a failed payment is detected, Zeppto automatically retries a payment with a secondary payment processor.
During the process the customer is informed that a second payment attempt is being processed and does not have to re-enter his or her payment details (Zeppto saves payment information for a few minutes thanks to its PCI DSS Level 1 certification).
RESULTS
Over the 5 week period Instant Retry helped LSDLP increase its overall sales from payments made with bank cards by 8.1%.

"Powerful yet simple to activate, Instant Retry is a must-try for any e-commerce dealing with payment failures."
Pierre-Hubert Roubinet, COO of LSDLP